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  1. JustFor.Fans
  2. Fan FAQ

Fan FAQ

Find answers to all the common questions you may have regarding subscriber issues, fan questions, or find basic technology troubleshooting steps.

How To

  • Locate Store Purchases, Orders, and Other Private Media
  • What Are Shoutouts?
  • Request VPN Access While Using JFF
  • Disable Emails or Messages
  • Change My Model Account to a Fan Account
  • Change my Fan Account to a Model Account
See all 14 articles

Login Problems

  • Cannot Access Email Address
  • No Account Register to Email OR Forgot Email Used for Account
  • Reactivate My Fan Account
  • Unable to Login to my Fan Account

Technical Issues

  • Rate Limited Error
  • Can't Subscribe: Redirects to Home Page
  • Can't Subscribe or No Subscription Option
  • SaveCC or No Card Added Error
  • Can't Comment or Can't Send Message
  • That's All, We're As Sad As You Are
See all 10 articles

Unauthorized Activity

  • Fraudulent Charges
  • Photo or Video Posted Without My Consent

Card or Payment Issues

  • Unable to Tip Performers
  • Can't Purchase From Store
  • Can't Tip a Model
  • Can't Add Card: Country Not Listed
  • Can't Update Card
  • Card Declined: Activity Exceeded
See all 14 articles
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