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When trying to verify the email address on a new account, or when replacing an existing email address on your account and attempting to verify.  Please complete the following steps to try to resolv...

If you receive a Server or Network Failed error when attempted to access or navigate the site, this usually means the network is overloaded with people. Will you please try the following steps prio...

Technology has its' moments, and sometimes you may have trouble watching subscribed content or purchased media. Completing ALL of the following steps (preferably in order) will help to ensure you c...

If you have charges on your card from JFF Publications that you do not recognize, please check the following before reaching out to support:   Did you have a subscription that was NOT canceled bef...

All credit card responses come directly from your bank. We do not have control over these responses, but we can help you figure out how to resolve it!   If you receive the following error: Activity...

All credit card responses come directly from your bank. We do not have control over these responses, but we can help you figure out how to resolve it!   If you receive the following error: Transact...

All credit card responses come directly from your bank. We do not have control over these responses, but we can help you figure out how to resolve it!   If you receive the following error: Restrict...

All credit card responses come directly from your bank. We do not have control over these responses, but we can help you figure out how to resolve it!   If you receive any of the following errors: ...

All credit card responses come directly from your bank. We do not have control over these responses, but we can help you figure out how to resolve it!   If you receive one of the following errors: ...

All credit card responses come directly from your bank. We do not have control over these responses, but we can help you figure out how to resolve it!   If you receive one of the following errors: ...