Rose

If there is no button at the top of the model's page that gives you the option to subscribe, this could be for one of 3 reasons:  The model account isn't verified yet. We want to make sure you have...

This error means you have not added a card to your account, and you have no crypto funds added to your wallet.  To add your card, please go to Credit Card/Crypto Info on the left side menu or log i...

If you are unable to update the card on your account with a new card, please double check the basics before reaching out to us so we can expedite the process and get you back to the performers you ...

JFF respects the privacy and time of our models. One of the ways we ensure they are inundated with spam bots is to only allow subscribers to comment on posts or contact models through private messa...

Subscriptions and content make everyone happier! No subscriptions means you could be happier!  If you see "That's All, We're As Sad As You Are, that screen is your homepage and it just means you ha...

We try to only show you the gender identities you're interested in. If you are trying to browse for a new subscription and the page is blank, you may still need to tell the system what you're inter...

When trying to verify the email address on a new account, or when replacing an existing email address on your account and attempting to verify.  Please complete the following steps to try to resolv...

If you receive a Server or Network Failed error when attempted to access or navigate the site, this usually means the network is overloaded with people. Will you please try the following steps prio...

Technology has its' moments, and sometimes you may have trouble watching subscribed content or purchased media. Completing ALL of the following steps (preferably in order) will help to ensure you c...

If you have charges on your card from JFF Publications that you do not recognize, please check the following before reaching out to support:   Did you have a subscription that was NOT canceled bef...